Do I need several links for several audiences?
Section titled “Do I need several links for several audiences?”Often, no. One Smart Link can have several Flows. Each Flow can have its own audience filters and destination. See how Flows work.
What happens when no Flow matches?
Section titled “What happens when no Flow matches?”The Default Flow handles visitors who did not match an earlier Flow, or TapBaton uses the no-match behavior you set. Check that route before publishing.
Why did a visitor skip a Flow?
Section titled “Why did a visitor skip a Flow?”The visitor may not have met every filter, or a required detail may have been unknown. TapBaton checks the next Flow rather than guessing. Check Flow order and filters.
Does Test route open my page on a real phone?
Section titled “Does Test route open my page on a real phone?”No. It previews how the draft would choose a route for a sample visitor. Open the published public URL on a real device to check the full journey. Test and publish.
Why did my edit not change live traffic?
Section titled “Why did my edit not change live traffic?”A saved draft does not change the published route. Publish the draft when it is ready. A Draft ahead label means the draft differs from what new visitors use. Read about publishing.
Is leaving an in-app browser guaranteed?
Section titled “Is leaving an in-app browser guaranteed?”No. TapBaton tries automatically and, if that does not work, shows the visitor an Open in browser button. The app, phone, browser settings, destination, and visitor can affect the result. Test on the devices and apps your audience uses. Read about handoff.
Why does my link have a development address?
Section titled “Why does my link have a development address?”Your Project may not have an active hostname yet. You can add a hostname you own and verify its DNS records when that option is available. Use your own domain.
Is a click the same as a conversion?
Section titled “Is a click the same as a conversion?”No. A click is a recorded visit. A conversion is an outcome, such as a lead or sale, sent back for that visit. Follow the steps.
Why is a conversion in TapBaton but absent from an ad platform?
Section titled “Why is a conversion in TapBaton but absent from an ad platform?”Recording an outcome and sending it to a platform are separate steps. Check Logs → Deliveries, then check the platform’s own processing. Troubleshoot the event.
Can I track a conversion without an amount?
Section titled “Can I track a conversion without an amount?”Yes. An outcome can count without a money value. Add a value and currency only when your reports need them. Set up conversions.
Why did a recent report number change?
Section titled “Why did a recent report number change?”A report can receive new records after you first open it. Compare the same date range, time zone, filters, and conversion types. Use Logs to inspect one exact event. Read Analytics.
Can a teammate see every Project?
Section titled “Can a teammate see every Project?”That depends on their role and access tags. If a Project is missing, ask an Organization Owner or Admin to check their access. Projects and team access.
Are the payments real?
Section titled “Are the payments real?”No. The current preview uses test payments only. Paid plans and real charges are not active. Read about billing in the preview.